During the social indicator trend of the 1970’s, specifically in the US government, ‘Choices of indicators were not selected explicitly to address defined policy objectives, nor were they linked to policy proposals in areas where there was a public commitment to action. Indicators were not designed to characterize issues narrowly or to evaluate policies. The […]Read More Alternative metrics for public services
‘Could I please have a flat white and your wi-fi password?’ *side eye* ‘We don’t have wi-fi because we want people to talk to each other and not stare at their phones.’ And so began an exchange in a cafe near my flat. I’d just moved to a new neighbourhood which is packed with independent […]Read More Print magazines made me realise I’m kind of an asshole
Last week I published a series of posts to LinkedIn about common fears and anxieties I’ve heard about and come up against in my ten or so years working with public services and all things digital. You can read the roundup here and link to each post from there too. I feel really frustrated that […]Read More Defy fear in 2016
I recently went along to a Masterclass hosted by SOLACE (Society of Local Authority Chief Executives), a representative body for CEs and senior managers working in the UK’s public sector and Improvement Service, an organisation that helps local authorities in Scotland develop in various ways through advisory and consultation services. The Masterclass focused on two […]Read More What does a public servant look like in the 21st century?
Earlier this month I contributed to a PhD research project ‘concerned with the role of online information in the creation, building, and assessment of personal reputations.’ My contributions were in the form of a diary and an interview over Skype. The diary exercise was for one week and it involved me reflecting on everything I […]Read More The time I tracked my every move on social media
Oh dear. My regular blogging schedule went right out the window during a series of Quite Serious Life Events over the winter. But in amongst some unsettling stuff some really fantastic things were happening too. So in an attempt to catch you up and kick off my blogging efforts (again) I’ll break some things down. […]Read More Let’s try this again
I have episodes of feeling like a fraud- a good for nothing hack. It can be a strong enough feeling when people come to me for advice or ask me to share my knowledge, skills and experience (Really? Me?) but it can also crop up when I decide to volunteer time to offer skill and […]Read More A good for nothing hack